Roofers

Best Tips for Hiring a Roofer and Avoiding Contractor Fraud

Roofing is one of the most fraud-prone home service categories — storm chasers, unlicensed transients, and insurance fraud facilitators target homeowners after every weather event. These tips protect you from the most common roofing scams while helping you find legitimately excellent contractors.

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01
Ask About Deck Inspection and Replacement Scope

Ask About Deck Inspection and Replacement Scope

Responsible roofers inspect and document the condition of your roof deck (plywood or OSB sheathing) before installation and clearly specify what damaged sections will be replaced. Roofers who install over rotted or structurally compromised decking are creating a defective roof regardless of shingle quality.

Steady·Score +13
02
Ask About Crew Composition (Employees vs. Day Labor)

Ask About Crew Composition (Employees vs. Day Labor)

Ask whether the installation crew are company employees or day laborers assembled for the project. Company employees work under supervision with quality accountability; day labor crews with inconsistent composition create variable quality and may not carry proper workers' compensation coverage for the day of your roof.

Steady·Score +11
03
Get Multiple Competing Bids on Identical Scope

Get Multiple Competing Bids on Identical Scope

Provide the same specifications — material type, shingle grade, ice and water shield requirements, ventilation work — to at least three contractors. Significant price variation reveals differences in material quality, labor approach, or scope comprehensiveness that require specific explanation before award.

Steady·Score +10
04
Check Completed Projects and Ask About Cleanup Process

Check Completed Projects and Ask About Cleanup Process

Request photo references of completed roofs and ask specifically about their magnetic nail sweep and debris cleanup process. Nails left in driveways, walkways, and landscaping after roofing are a safety hazard and signal carelessness — a company known for impeccable job site cleanup treats your property with genuine respect.

Steady·Score +10
05
Inspect Material Delivery Before Installation Begins

Inspect Material Delivery Before Installation Begins

Visit your property when roofing materials are delivered and photograph the shingle brand, model, color, and quantity delivered. This prevents material substitution — a common fraud in which contractors install cheaper shingles than specified and pocket the difference.

Steady·Score +9
06
Never Hire a Storm Chaser Who Knocks on Your Door

Never Hire a Storm Chaser Who Knocks on Your Door

After hail, tornadoes, or major storms, contractors from out of state descend on neighborhoods specifically to solicit vulnerable homeowners. These 'storm chasers' frequently take large insurance advances, install inferior materials or do no work at all, and disappear before punch list issues can be resolved.

Steady·Score +9
07
Confirm Proper Ventilation Assessment

Confirm Proper Ventilation Assessment

Inadequate attic ventilation is a leading cause of premature shingle failure and ice dam formation. Ask specifically whether your contractor will assess ventilation balance — intake vs. exhaust — and what corrections are included. Shingle warranties are voided by improper ventilation regardless of installation quality.

Steady·Score +8
08
Understand Your Insurance Claim Before Signing Anything

Understand Your Insurance Claim Before Signing Anything

Never sign an Assignment of Benefits (AOB) form giving a contractor control over your insurance claim. Review your adjuster's scope before agreeing to anything — some contractors inflate insurance claims in ways that constitute fraud and expose you, not just them, to legal consequences.

Steady·Score +8
09
Hire Only Local Contractors With Physical Addresses

Hire Only Local Contractors With Physical Addresses

Choose roofing companies with verifiable local offices, years of operating history in your region, and local BBB records. A company that operated in your city for 10 years has far more accountability than one established months ago specifically to capture a storm damage cycle.

Steady·Score +8
10
Verify State Contractor Licensing and Insurance

Verify State Contractor Licensing and Insurance

Roofing contractor licensing requirements vary by state — verify through your state contractor board. More critically, confirm they carry $1M+ general liability AND workers' compensation insurance. Roofing is among the highest-injury-rate trades — an uninsured worker injured on your roof creates significant homeowner liability.

Steady·Score +7
11
Verify Manufacturer Certification for Warranty Eligibility

Verify Manufacturer Certification for Warranty Eligibility

Premium shingle manufacturers (GAF, CertainTeed, Owens Corning) offer enhanced warranties (50-year, lifetime transferable) only when installed by their certified contractors. Confirm your contractor holds the manufacturer certification required for the warranty tier you're paying for — this is verified directly with the manufacturer.

Steady·Score +7
12
Require a Lien Waiver Upon Final Payment

Require a Lien Waiver Upon Final Payment

When you make final payment, obtain a lien waiver from both the contractor and any suppliers of record. Without this document, material suppliers unpaid by a contractor can place liens on your property even after you've paid your contractor in full — a legitimate financial risk that a simple waiver eliminates.

Steady·Score +5
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Ask About Deck Inspection and Replacement Scope

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